3abee - FAQ

- You will receive the card code directly via the email you provided on the website and messages on your phone through the number used in the purchasing process.
- You will also find the card in transactions history on the website.

Our website operates straightforwardly. All you need to do is add the products you want to your shopping cart or directly through "buy now" if you're purchasing a single product. Then proceed to complete the payment using the method that suits you and is available. Once you successfully complete the payment process, you will receive the product code via email or messages.

Becoming a member with us is easy! Follow the below steps:
1- Click on New Register on the website. You can also register using our app.
2- Enter all the required fields (Name, Country, Email Address, Phone Number, and Password)

3- You will receive an email or SMS from us with a link to activate your account (don’t forget to check your junk mail folder if you didn’t receive the email)
4- Activate your email address and phone number and now you're all set!

Once you've created your account, an activation email will be sent to the email you used in your registration, all you need to do is click the link.
For your phone number, a verification code will be sent to the phone number you used in your registration, use that code to activate your account.
If you didn’t receive the activation email in your inbox, please check your junk mail or spam folder. If you still can’t find it, please contact our customer support.
If you didn't receive any codes via your phone number, please contact our customer support.

It means that the email you are trying to register with is already used/registered. Simply, click on “Forgot Your Password?”
1. Go to the login page. Tap on Sign in, then click on “Forgot Your Password?”
2. Enter the email associated with your account and click on Reset.
3. An automated email will be sent containing a link to reset your new password.
4. Click on the link, and your new password should include letters, numbers and symbols.
5. Now you can log into your account successfully after resetting your password. Remember, keep your information safe!

Facing other problems? Please contact our customer support.

Please note only that the customer service team can change the "Email and phone number" of the account holder.

*you can open a new ticket and follow up with our technical support for modification.

Our site works simply All you have to add the products you want to your cart and then go to complete the payment Once you successfully completed the payment you will get the product code.

Unfortunately, you cannot complete any orders as a guest.
Being registered is mandatory, so you can receive your codes via the registered information.

We offer a large selection of payment methods such as (Visa/ MasterCard - Zain - Jawwal - Batelco - Etisalat e& - Mobily - Vodafone - STC - Sabafon)

There is no additional fees

You will receive the code within few minutes.

There are three ways to review your purchases on 3ABEE:
1- If the purchase was made through a phone number, the code will appear on the screen immediately, it will be sent to your phone's message box, and it will also be available in the transaction history in the drop-down menu of your account.
2- If the purchase was made using a Visa card or through the wallet, the code will appear on the screen immediately, it will be sent to your registered email address on our website, and it will also be available in the "transaction history" from the drop-down menu under the tab in your account.

According to our usage policy:
E-Vouchers and Cards reviewed from your account or were delivered via email or a message on a mobile phone, are NOT refundable or exchangeable under any circumstances, unless it has a manufacturing defect from the original resource.
Once you have received your order, we are NO longer responsible for any loss, damage, or choosing the wrong product.
Tip: Please, remember to always check the details of a game or software before purchasing, including region and platform restrictions.

The expiration date of the points earned is one year from the date of earning them.

We warn against fraud attempts made by some individuals through contacting customers and fabricating convincing reasons to request the One-Time Password (OTP). Therefore, please be cautious and do not share the OTP with anyone. 3ABEE, the digital gift card sales platform, is not responsible for any fraud that occurs if the OTP is shared by the user. We assure you that each OTP can only be used to complete one purchase transaction.
We apologize for any inconvenience caused. Your trust and satisfaction are our top priorities, and we appreciate your understanding.